Privacy Policy

Last updated: July 13, 2026

ELEVATE is a discipleship mapping and training application operated by GoSendMe Global ("GoSendMe Global," "we," "us," or "our"), a registered 501(c)(3) non-denominational religious charity. This Privacy Policy explains what information we collect through the ELEVATE website and application (the "Service"), how we use it, and the choices you have.

By creating an account or using the Service, you agree to the practices described in this Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect information you provide directly, information created as you use the Service, and limited technical information from your device.

Information you provide

• Account information — your name, email address, and password (stored in encrypted/hashed form), and optional profile details such as a photo.
• Ministry content you create — journal and prayer entries, reflections, notes, assessment responses, and other content you enter as part of your discipleship journey.
• People you add — information you choose to record about individuals you are discipling or praying for (for example, a name, relationship, contact details, spiritual status, and private notes). You are responsible for the information you enter about others (see our Terms of Service).
• Photos and media — images or files you upload (for example, prayer-walk photos), which may include metadata such as location if enabled on your device.

Information created through use

• Location data — precise GPS location when you use mapping features such as prayer walks, map pins, and saved locations (see Section 4).
• Activity and progress — deployments, courses, assessments, check-ins, and similar records of your participation.
• Team and organization data — your team memberships, roles, and content shared with your team as you configure it.

Technical information

• Device and usage data — such as device type, browser, app version, general log data, and information cached on your device to support offline use.
• Cookies and similar technologies — we use strictly necessary cookies and local storage to keep you signed in, remember preferences (such as your language), and operate the Service. We do not use the Service to serve third-party advertising.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Service and its features;
• Create and secure your account and enable multi-factor authentication;
• Sync your data across devices and support offline access;
• Enable team-based features and share content with the people and teams you choose;
• Support safety features such as prayer-walk check-ins and overdue alerts;
• Respond to your requests and provide support;
• Send service-related communications (for example, account, security, or invitation emails);
• Protect the security and integrity of the Service and comply with legal obligations.

3. How Information Is Shared

We do not sell your personal information. We share information only as follows:

• With your team, as you direct — content you mark as shared (or that is shared by design within a team) is visible to members and hosts of that team. Private entries remain private to you unless you choose to share them.
• With service providers — trusted vendors who perform services on our behalf, such as cloud hosting and email delivery, under obligations to protect your information.
• For legal and safety reasons — when we believe disclosure is reasonably necessary to comply with the law, enforce our Terms, or protect the rights, property, or safety of our users, the public, or GoSendMe Global.
• In connection with the ministry — as part of GoSendMe Global's operation of the ELEVATE ministry, consistent with this Policy.

4. Location Information

Mapping features (prayer walks, map pins, saved locations, and related tools) use your device's precise location while you actively use them. You can enable or disable location access at any time through your device or browser settings; some features may not function without it. Location associated with content you create is stored with that content and shared according to your sharing choices.

5. Storage & Security

Your information is stored on servers located in the United States. We use technical and organizational measures to protect it, including encryption in transit (HTTPS), access controls, role-based permissions, and support for multi-factor authentication on administrative accounts. Certain sensitive values (such as authentication secrets) are encrypted at rest. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it. You may request deletion of your account and associated personal information as described below.

7. Your Choices & Rights

• Access and update — you can view and edit much of your information directly in the app (profile, journals, people, and settings).
• Delete — you can delete content you created and may request deletion of your account by contacting us.
• Communications — service and security emails are necessary to operate the Service; where we send optional communications, you may opt out.
• Location — control location access through your device settings.

Depending on where you live, you may have additional rights regarding your personal information. To exercise any right, contact us using the details below; we may need to verify your identity before acting on a request.

8. Children's Privacy

The Service is intended for use by adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

9. International Users

The Service is operated from the United States. If you access it from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your country.

10. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions about this Policy or your information, contact us at:

GoSendMe Global — ELEVATE
Sherman, TX
Email: aferguson@gosendme.us
Phone: (903) 209-3266